Policy In Force Retention Percent Calculator

Matched eligible policy-cohort renewal retention, excluding new policies and requiring caller independently reconciled transfers/cancellations; not final in-force count divided by initial count or a universal retention rate.

Description

Cohort retention measures how many eligible starting policies remain in the matched cohort.

Cohort retention measures how many eligible starting policies remain in the matched cohort.1

New business and changes in the cohort definition should not inflate the numerator.

When to use Policy In Force Retention Percent Calculator

Use this tool to calculate or review the supplied observations under the stated rules. Establish the contract, jurisdiction, reporting basis, currency and dated evidence that apply.

How to use Policy In Force Retention Percent Calculator and understand its results

  1. Establish the contract, jurisdiction, reporting basis, currency and dated evidence that apply.
  2. Enter eligibleRenewalPolicies, retainedEligiblePolicies, using the field meanings and rules below, then run the tool.
  3. Read result.observedCohortRetentionPercent, using the output meanings and calculation rules below.
  4. Correct any reported input issue and run again. Before using a successful result, check the stated units, signs, reference scope and observation coverage.
Input fieldMeaningValue typeRequirement
eligibleRenewalPoliciesEligible renewal policiesnumberRequired
retainedEligiblePoliciesRetained eligible policiesnumberRequired

Use eligible starting policies as an integer 1..1000000000 and retained policies as an integer 0..eligible. Divide retained by eligible and multiply by one hundred.

retentionPercent=100×retained/eligible

Use the matching field units and the exact boundary, ordering and reference rules above.

Output fieldMeaningValue type
resultCalculated observation or qualified referenceobject
result.observedCohortRetentionPercentobserved Cohort Retention Percentnumber
json
{
  "input": {
    "eligibleRenewalPolicies": 100,
    "retainedEligiblePolicies": 80
  },
  "output": {
    "result": {
      "observedCohortRetentionPercent": 80
    }
  }
}

Limitations and assumptions

The cohort boundaries, period and retained status are supplied. The tool does not add new policies, resolve cancellations or infer future retention.

Missing required fields, unknown fields, wrong types and violated rules return input issues. Numeric values and outputs must be finite. Extremely large composite outputs are rejected.

Alternative or Complementary methods

For a related step, use Claims Satisfaction NPS Percent Calculator: Net Promoter Score separates promoters, passives and detractors among supplied zero-to-ten responses. For a complementary comparison, use Expense Ratio Underwriting Percent Calculator: An underwriting expense ratio compares expenses with the applicable premium denominator for a matched period.

References

  1. Policy In Force Retention Percent Calculator — tool.io

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